Providing insurance cover you can count on

CORONAVIRUS IMPACT STATEMENT

As the situation relating to COVID-19 develops, we wanted to make you aware of the plans Cavere has in place and additional actions we will implement should the need arise.

We have a robust approach to business continuity to ensure we can continue to provide services and support our customers, partners and our people as the situation with COVID-19 develops.

Currently none of our staff are impacted and our operations continue to run as normal. All of our insurer partners are working hard to ensure that claims lines also continue to operate as normal. For claims, please call the dedicated claims phone numbers detailed on your policy schedule rather than the Cavere office. We will update this page if the situation changes.

As we have moved to the majority of staff working from home, you may experience longer than normal waiting times if you try to contact us by phone. Please use the contact form or make a change to my policy form wherever possible to enable us to resolve your query more efficiently and cut down your time spent waiting.

Our priority is to keep our people safe whilst continuing to serve our customers, and we will continue to revise our plans in line with the guidance of Public Health England to ensure we are putting health and safety first.

We understand many policyholders will have concerns and questions about the cover they have in place, be that Travel Insurance, Home Insurance or Sickness and Unemployment cover. We are working closely with our insurer partners and we will endeavor to keep customers updated via our websites as the situation develops. Please check the individual product pages for more information.

Thank you for your patience and we hope you remain safe and well during this difficult period.

Yours sincerely,

Paul Thompson
Chief Executive, Cavere Group