How to make a claim
To make a claim please follow the instructions in your policy booklet.
When you find yourself having to make a claim on your insurance policy you need to know that it will be handled swiftly, sensitively and efficiently.
All claims on all Cavere policies are handled directly by the insurer or their nominated supplier and not by Cavere. We want you to receive the best service possible when you come to claim which is why we utilise the skill and experience of our insurer partners in their particular specialist areas.
In most cases the best way to notify us of a claim is to call the claims phone number, but you may also write to or email the claims handler. For Buildings and Contents policies and Home Emergency products the claims lines are available 24 hours a day 7 days a week. If you cannot locate your policy booklet or do not have it to hand please use our claims number finder opposite. You can find a copy of your policy schedule in your customer account.